•  she delivers ROI by changing perceptions for immediate shifts in attitudes
  behaviours and outcomes
• she will have everyone laughing as they learn the practical skills of emotional intelligence
• she creates unique life changing experiences for audiences through stories, laughter, interaction and tailored content
•  she either kick starts or finishes your conference on an energetic high
•  she puts difficult times, experiences or change into perspective
• she creates emotional experiences which result in change

Amanda connects with her audience like no other! She's a highly successful and respected professional speaker in the USA and 'downunder" -  she's engaging, funny, savvy and down to earth - your team will leave her sessions laughing and totally inspired to use the tools they've learned to communicate better and lift their performance to a new level!   

Topics:   

Amanda has a database of stories, lessons and content that she can ‘mix and match’ to create a meaningful message that is directly relevant to the audience, meeting and corporate outcomes. All her presentations are high energy, funny, practical, use a lot of audience involvement and have serious messages presented in entertaining and memorable stories and activities.   

Titles:  Amanda’s presentations can be unique and stand alone, or moved through in parts over successive years. 

Perception is Everything - how to change attitudes, behaviours & outcomes in a heartbeat (Part 1)
This presentation is about changing our perceptions which transforms how we behave and feel - Full of laughter, interaction, symbols and specific strategies to improve 2 key areas of emotional intelligence - self knowledge and self management - it makes people feel good about themselves and transforms their thinking and attitudes. They will learn to: 

·         understand the importance of connection in leadership, sales, service, life and relationships
·         discover how to celebrate, motivate and encourage themselves
·         acknowledge and recognize others
·         deal with stress and change
·         balance work and life in new ways
·         laugh more and rediscover joy 

The Feel Good Factor  -  how to make others feel good in a heartbeat. (Part 2) 

In this presentation, Amanda teaches people how to bring out the best in others and make them feel good. People always remember how you made them feel. Working with other aspects of emotional intelligence, people learn how to:

·         motivate and encourage others
·         be authentic, humble and work collaboratively
·         program themselves for excellence
·         unlock the secrets and power of non-verbal communication
·         build strong, lasting relationships
·         have a positive spirit - not just a positive attitude!  

The Spirit of Leadership -  how to engage people in a heartbeat (Part 3)  

If you want to change an organisation, you have to lead with a Change of Heart - a Change of Spirit. The spirit in which we do anything determines the outcome, whether positive or negative.  People are no longer a company's most important asset; the spirit in which they do things is!  People with a positive spirit are inspired, motivated, excited about what they do, and create strong, lasting relationships.

Once our hearts are engaged in what we are doing, and we see what we do as fulfilling work - not just as a job, then how we work is transformed. This purpose/spirit driven culture is the culture of the future. The new generations are demanding it, baby boomers are seeking it, and everyone wants it!  This keynote radically affects the group dynamics - it breaks down barriers so that learning, networking and connection continue not only during the meeting, but for the long term. This session is full of techniques that will help leaders:

·         bring out people's positive spirits
·         inspire them to change or handle any business challenge creatively
·         motivate them to be their best
·         create collaborative teams

Take a Chill Pill - how to bust stress in a heartbeat. (Part 4) 

Change and stress go hand in hand. Learning about how the brain actually can and does change (neuroplasticity); that adults learn more quickly than children; and that our brains need change to stay vibrant and alert transforms the way people perceive change. This means instead of being a stressor - change can be welcomed as an opportunity to grow and develop - and live, fully alive, longer! This is a fun session designed to:  

·         address today’s tough economic climate
·         to put things in perspective and
·         have people refocus on what’s important.  

Relationships That Work at Work - how to bridge the gender gap in a heartbeat. (or Brain Sex!) (Part 5) 

Yes! …  men and women are from different planets, but a slight shift in perception is all it takes to have them understanding, appreciating and admiring each other for unique talents. Relationships are like living breathing organisms and they need nurturing, watering and care. In this session find out what the other person wants and needs, and how to nurture.  It's very funny - and VERY useful for life and work! This session can be related to sales, customer service, negotiating, call centres, business relationships, or personal relationships and can focus on gender differences or not!   

Amanda teaches: 

·         specific ways to communicate with the opposite sex
·         and practical tools that will help avoid conflict and build trust  

"You Can't Change a Customer's Attitude”, but You Can Change Yours - in a Heartbeat!" 

Traditional sales courses focus on communication styles and techniques that are still important ….but everyone knows them. Teach your team the latest subtle verbal and non verbal techniques to create partnerships - not just relationships- with your clients or customers. Partnerships are the next level to aspire towards - while everyone else is just working on relationships, you can be focused on creating true long term partnerships!

There are many secrets to enhancing rapport, connection and delivering unpalatable messages without destroying relationships, as well as building ongoing loyalty with customers or clients. All relate to our ability to communicate and connect.  This session explores how to find out what our clients really want , at much deeper levels than before which then allows us to serve their real needs better than our competitors - and with more flexibility, options and choices. 

Change Your Perceptions and You Change in All Ways - in a Heartbeat.

Life is not about reality - it is about perceptions, judgments and the creation of our own ‘reality’ based on our past experiences and filters.